Return Policy

Returns | Realigned Energy

Realigned Energy is committed to providing the highest level of customer care. We gladly accept unused or unaltered merchandise in brand new condition for a refund within 30 days of receipt. Please note that the shipping cost on the outbound shipment is not refundable.

Purchases made anywhere other than RealignedEnergy.com are not eligible for our return policy.

If you have any questions, please feel free to email realignedenergyllc@gmail.com

 

How do I return my items? Easy! Follow the steps below:

  1. Email us at realignedenergyllc@gmail with the email titled "Return" then fill out this return form and place it in your package
  2. Include the prepaid shipping label we send you from USPS and place it with your order to the outside of your package. 
  3. Drop the package off with USPS, and we'll process your return within 7-10 days of receipt.

*Please note, prepaid shipping labels are not provided for orders that consist of more than 3 items.

Temporary Refund Notice: It may take longer than usual to process returns and issue refunds. Please allow 10 – 15 business days to process your return once it has been received. Thank you for your patience.

 If using your own shipping method, please return to the following address:

US Orders:

REALIGNED ENERGY LLC
Attn: Returns Department
5198 Arlington Ave 911
Riverside, CA 92504

 

Please note all items are subject to inspection. The cost of shipping is non-refundable, and if return is not in resalable condition, the package may be returned to you if the guidelines above are not followed. Due to an automatic ordering system, order modifications are no longer possible once your order has been placed online. As soon as your order is shipped out, you will receive a tracking email that will enable you to track your package.

 

RETURN POLICY DETAILS

Yoga Mat Returns

All yoga mats have a 30-day satisfaction guarantee. Returns must be free from damage and dirt/marks.

If you have a faulty item please contact us at realignedenergyllc@gmail.com and include a photo of the defect, and we will provide a pre-paid shipping label. Our return policy does not cover damage caused by sun overexposure, improper use, or accidents.